Memorable items like collectibles, artworks, and models help us better remember and perpetuate history. Everyone has an unforgettable story that belongs to him. At JAYI Acrylic, we know very well how important it is to preserve these precious stories and memories. These precious items can be anything from a toy your father made for you when you were little, to a football you got autographed by your idol, to a trophy you personally led your team to win. There is no doubt that these items are very important to us. Therefore, we will customize the best quality display case according to the needs of customers. One of the best ways to display them while protecting them from dust is these clear display cases.
But when customers come to us for customized solutions, many people do not quite understand how to customize acrylic display cases. That's why we created this step-by-step guide to let you know the specific customization process and gain a deeper understanding of our expertise.
Step 1: Discuss it
The first step is very simple but is very important to ensure customer satisfaction, and it all starts with communication with the customer. When a customer submits a quotation request online or by phone, we will arrange for an experienced salesman to follow up on the customer's project. During this period, our salesperson often asks the following questions:
What do you want to display?
What are the dimensions of the item?
Need a custom logo on the case?
What level of scratch resistance does the enclosure need?
Do you need a base?
What color and texture do acrylic sheets need?
What is the budget for the purchase?
Step 2: Design it
Through the first step of communication, we have identified the client's customized goals, needs, and vision. We then provide this information to our experienced design team, who draws up a custom, to-scale rendering. At the same time, we will calculate the price of the sample. We send the design drawings along with the quotation back to the client for confirmation and any necessary adjustments.
If the customer confirms that there is no problem, they can pay the sample fee (special note: our sample fee can be refunded when you place a large order), of course, we also support free proofing, which depends on whether the customer has strength.
Step 3: Producing Samples
After the customer has paid the sample fee, our professional craftsmen will start. The process and speed of making an acrylic display case depend on the type of product and the base design chosen. Our time to make samples is generally 3-7 days, and each display case is custom-made by hand, which is a big way for us to ensure customer satisfaction.
Step 4: The customer confirms the sample
After the display case sample is made, we will send the sample to the customer for confirmation or confirm it through video. If the customer is not satisfied after seeing the sample, we can proof again to let the customer confirm whether it meets the requirements.
Step 5: Sign a formal contract
After the customer confirms that the requirements are met, they can sign a formal contract with us. At this time, a 30% deposit needs to be paid first, and the remaining 70% will be paid after the mass production is completed.
Step 6: Mass Production
The factory arranges production, and the quality inspectors check the quality throughout the process and control each process. At the same time, our salesman will actively and timely report the production progress to the customer. When all the products are produced, the quality of the products is checked again, and they are carefully packaged with no problems.
Step 7: Pay the balance
We take photos of the packaged products and send them to the customer for confirmation, and then notify the customer to pay the balance.
Step 8: Logistics Arrangement
We will contact the designated logistics company to load and transport the goods in the factory, and deliver the goods to you safely and in time.
Step 9: After-sales Service
When the customer receives the sample, we will contact the customer to help the customer deal with the question.
Conclusion
If you have items that you want to display and dustproof, please find us in time. You can choose different colors, sizes, and shapes to make acrylic display boxs. If you don't know our name, custom acrylic display cases are our specialty, and with over 19 years of professional industry experience, we've become experts in our craft. In addition to our customer service, we take pride in our custom work and feedback-driven design and construction process. For more information or to get a quote, please visit us online or email us: service@jayiacrylic.com
Post time: Apr-15-2022